Please note we are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location or upgrade your shipping to include insurance. Please contact the courier for any issues with your package once marked "delivered".
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees that we incur from the Post Office or Couriers.
- PH Shipping: All P.H. orders ship below ₱499 is charged a flat rate of ₱49 and FREE if above ₱499 through LBC, 2GO, JRS, etc. and will be hand delivered by your Carrier! Shipping times typically take anywhere from 3 to 10 days for Onhand Items and packages are not insured. Make sure you are shipping to a secure location.
- Pre-Order: Shipping times typically take anywhere from 10 to 30 days and packages are not insured. Make sure you are shipping to a secure location.
- Please note that if you do not enter the correct billing address, we will not ship your order until further verification is obtained. This is to protect us and our customers.
Processing time: Most orders are quickly processed and sent from our warehouse in Iloilo within 1 business day (unless stated otherwise on your order description). You will receive an email with a tracking number once your item has been shipped.